Orders ship within 24h. Delivery takes 2–4 business days in Spain and 3–7 business days for the rest of Europe and international destinations.

Shipping costs are calculated at checkout depending on your country, and we regularly run free-shipping offers.

Yes — we ship across Europe, the United States, the United Kingdom, Canada and more. Available countries are shown at checkout.

Yes. The oyster is authentic and inside it holds a naturally cultivated real pearl. Each one is unique in the world.

The color is a surprise — that is where the magic lies. Each oyster is unique and its pearl is only revealed when you open it.

Yes, every Perlitta piece includes a 2-year warranty covering manufacturing defects.

Manufacturing and plating defects under normal use. It does not cover loss, improper handling or normal wear.

If your order has not shipped yet, contact us as soon as possible and we will update the address.

Orders can be cancelled before they ship. Write to us and we will take care of it.

You will receive a tracking link by email once your order ships. You can also use our Track Your Order page.

You have 30 days from delivery to return your order. The product must be unused and in its original packaging.

Contact us with your order number and we will guide you through the process.

No. It comes hermetically sealed, vacuum-packed and preserved in an alcohol solution. We recommend opening it within the first 6 months.

The chain and the cage are stainless steel plated with first-grade sterling silver, with a standard length of 45 cm (18 inches).

Keep it away from perfumes and water, store it in its pouch, and polish it gently with a soft cloth.